Privacy Policy

Last Updated: 15 January 2025

At nytheravox, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our financial modeling training services.

We're based in the UK and follow the Data Protection Act 2018 and UK GDPR requirements. You have rights over your data, and we'll explain exactly what those are.

Information We Collect

When you sign up for our financial modeling courses or contact us about our programs, we collect certain information to provide you with the best possible learning experience.

Personal Details You Provide

  • Your name, email address, and phone number when you register for our courses
  • Professional background information to help us tailor course recommendations
  • Payment information processed through secure third-party payment providers
  • Any correspondence you send us through contact forms or email
  • Career goals and learning objectives you share during registration

Technical Information

Like most websites, we automatically collect some technical data when you visit our site. This includes your IP address, browser type, device information, and how you interact with our learning platform. We use this to improve our website and make sure everything works smoothly across different devices.

How We Use Your Information

We're pretty straightforward about this. Your information helps us deliver quality financial modeling education and keep you informed about our programs.

Purpose Legal Basis
Delivering course content and managing your enrollment Contract performance
Processing payments and sending receipts Contract performance
Sending course updates and educational resources Legitimate interest
Responding to your questions and support requests Contract performance
Improving our courses based on feedback Legitimate interest
Meeting legal and regulatory requirements Legal obligation

We won't sell your information to third parties. That's not how we operate, and honestly, it goes against everything we believe about building trust with our students.

Sharing Your Information

There are some situations where we need to share your data with trusted partners who help us run our courses effectively.

Service Providers We Work With

  • Payment processors who handle transactions securely (we never see your full card details)
  • Email service providers for sending course materials and updates
  • Cloud hosting services that store our learning platform data
  • Analytics tools that help us understand how students use our website

Important: All our service providers are required to protect your data and can only use it for the specific purposes we've agreed with them. We choose partners carefully and make sure they meet UK data protection standards.

If we're legally required to disclose information - say, in response to a valid court order - we'll do so. But we'll always notify you first unless we're legally prevented from doing so.

Your Rights Under UK GDPR

You have significant control over your personal data. Here's what you can do:

Access Your Information

You can request a copy of all the personal data we hold about you. We'll provide this within one month, free of charge. Just send us an email at help@nytheravox.com with "Data Access Request" in the subject line.

Correct Inaccurate Data

Noticed something wrong in your profile? Let us know and we'll update it promptly. You can also make many changes directly through your account dashboard.

Request Deletion

Want us to delete your data? You can request this at any time. We'll comply unless we have a legal reason to keep certain information (like financial records we're required to maintain for tax purposes).

Restrict Processing

You can ask us to temporarily stop using your data while we resolve any concerns you have about accuracy or how we're using it.

Data Portability

You have the right to receive your data in a commonly used format and transfer it to another service provider if you wish.

Object to Processing

If we're using your data based on legitimate interests, you can object. We'll stop unless we can demonstrate compelling reasons to continue.

Data Security

We take security seriously. Our learning platform uses industry-standard encryption, and we regularly review our security practices to protect against unauthorized access.

All payment transactions are processed through PCI-DSS compliant payment gateways. We never store complete card details on our servers.

Our team receives regular training on data protection, and access to personal data is restricted to staff members who need it to do their jobs.

While we do everything reasonably possible to protect your data, no internet transmission is completely secure. If you're concerned about sending information online, you can always contact us by phone at +447711502323.

How Long We Keep Your Data

We don't keep your information longer than necessary. Here's our general approach:

  • Active student records: Kept for the duration of your enrollment plus six years for educational records
  • Financial records: Retained for seven years to comply with UK tax regulations
  • Marketing communications: Until you unsubscribe or ask us to delete your data
  • Website analytics: Anonymized after 26 months
  • Support correspondence: Deleted three years after your last interaction

After these periods, we'll either delete your data or anonymize it so it can no longer identify you.

Cookies and Tracking

We use cookies to make our website work properly and to understand how visitors use our site. Most of these are essential for basic functionality.

Types of Cookies We Use

  • Essential cookies: Required for the website to function, like remembering you're logged in
  • Analytics cookies: Help us understand which pages are popular and how people navigate our site
  • Preference cookies: Remember your settings and preferences for future visits

You can control cookies through your browser settings. Keep in mind that blocking certain cookies might affect how our website works for you.

International Data Transfers

Our primary servers are located in the UK. However, some of our service providers operate in other countries, including the United States.

When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses approved by the UK Information Commissioner's Office.

Any international transfers are done with the same level of protection you'd expect under UK law. We review our international partners regularly to ensure continued compliance.

Children's Privacy

Our financial modeling courses are designed for professionals and individuals aged 18 and over. We don't knowingly collect information from anyone under 18.

If we discover we've accidentally collected data from someone under 18, we'll delete it immediately. If you believe we have information about someone under 18, please contact us right away.

Changes to This Policy

We review this privacy policy regularly and update it when needed. If we make significant changes, we'll notify you by email and display a notice on our website.

The date at the top of this page shows when we last updated the policy. We encourage you to check back periodically, especially if it's been a while since you last reviewed it.

Making a Complaint

If you're unhappy with how we've handled your personal data, please contact us first so we can try to resolve the issue directly.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator. You can find them at ico.org.uk or call their helpline on 0303 123 1113.

Questions About This Policy?

We're here to help if you have questions or concerns about your privacy.

Email us at help@nytheravox.com

Call us at +44 771 150 2323

Write to us at:
nytheravox
10 Branch Rd, Park Street
Frogmore, St Albans
AL2 2LU
United Kingdom